What is MILES®?
Most junior enlisted service members are just starting out in life. Most have virtually no credit history, a limited income, and worldwide mobility. These factors may make traditional sources for loans like banks and credit unions unavailable to you.
MILES® was created to provide active duty personnel an opportunity to purchase a quality vehicle from a respected dealer at a fair price and financing through a national bank. Although this may not be an issue for many people, it is a serious problem for the newly enlisted. Withlimited credit and undesirable financing options, service members are purchasing poor quality vehicles and paying $1,000′s over retail (fair
market value). Through the MILES® Program, service members are offered numerous protections, including vehicle pricing restrictions, high quality standards for new and used vehicles, a network of certified dealers, and financing through US Bank.
In obtaining transportation, junior enlisted personnel face a myriad of obstacles. Just beginning life’s journey, these young service men and women possess virtually no credit history, a limited income and worldwide mobility. This combination limits their ability to obtain financing from many local banks or credit unions.
In many cases, the newest members of our nation’s defense are therefore preyed upon by dealers who charge exorbitant interest rates and prices for vehicles of questionable quality. These factors result in high monthly payments. In addition, unexpected costs for breakdowns may result in financial difficulty for them. The ultimate costs include ruined credit, Quality of Life concerns, and a deteriorating morale…all the while, defending our country.
Dealers’ Financial Services, LLC created MILES®, a unique and innovative program to address these serious problems. An experienced team of experts, representing the military, as well as the banking, finance, and automotive industries, developed MILES® as a practical solution for the specific transportation and financial needs of the junior enlisted.
Three pillars are key to the MILES® Program:
1) The Vehicle Purchase Training,
2) The National Certified Dealer Network, and
3) The Vehicle Loan Program.
A prerequisite to qualify for the MILES® Program is the vehicle purchase training which guides the service members through each step of the purchasing process and produces an educated buyer. The service member learns the skills to purchase, finance, and maintain reliable transportation in a self-directed program, developed with Dr. Gwen Reichbach, former Director of the National Institute for Consumer Education at Eastern Michigan University.
The MILES® Program then provides the service member with a National Certified Dealer Network (NCDN), 90% of which are franchised dealers. MILES® Certified Dealers are required to meet numerous MILES® standards in the pricing and conditioning of vehicles sold through the Program. To ensure compliance, each transaction is audited by the MILES® Home Office.
The Vehicle Loan Program allows the service members to establish positive credit through US Bank and the loan payment is based on their personal budget. Through MILES®, there are no hidden finance costs.
MILES® is a win-win-win for our service members, the military, and the dealer. With the MILES® Assistance Center (MAC), service members work with a financial counselor who assists them with the vehicle purchasing process. These counselors also assist with personal budgeting. Our employees work with the dealerships to ensure compliance to program guidelines. Many of our employees are former military personnel who work personally with the command, dealerships and service members to end the abuse of these young men and women.
The mission of the MILES® Program is to provide a complete program which aids our service members in purchasing a quality vehicle from a respected dealer and establishing credit through a national bank. We are proud to offer the services of the MILES® Program to the Active Duty members of the U.S. Military.
Meet your MILES® Representative
Name: Elton Edwards
Years Served: 1966 – 1975
Elton Edwards was born in 1944 while both of his parents were stationed in England. They soon moved back to Lincoln Nebraska where he grew up. Elton enlisted in the U.S. Army in 1966 and served one tour in Vietnam in 1969. He concluded his service in 1975 and then went to work for the railroad for 12 years. Since then Elton has worked to provide the highest levels of customer satisfaction in the automotive industry. For the last 15 years Elton has sold Honda for only 1 other dealership. He is proud to now be a member of the Earnhardt Family and to represent those serving our country by way of the MILES® program.
CLICK HERE TO APPLY or Call (623) 934-5211 and ask for Elton Edwards